![]() Decoding is the process of turning communication into thoughts. The audience then ‘decodes’, or interprets, the message for themselves. The encoder should also take into account any ‘noise’ that might interfere with their message, such as other messages, distractions, or influences. The level of conscious thought that goes into encoding messages may vary. The encoder uses a ‘medium’ to send the message - a phone call, email, text message, face-to-face meeting, or other communication tool. As represented in Figure 1.1 below, the encoder must determine how the message will be received by the audience, and make adjustments so the message is received the way they want it to be received.Įncoding is the process of turning thoughts into communication. The encoder is the person who develops and sends the message. In basic terms, humans communicate through a process of encoding and decoding. Chapter 1: Professional Business Communication 3 Communications Process: Encoding and Decoding ![]()
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